Shipping Policy

Last updated: May 8, 2026

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered for purchases made through our store.

We work with multiple trusted global fulfillment partners and suppliers, including dropshipping and warehouse providers such as CJ, DSers, AliExpress suppliers, Wavebyte, and other international logistics partners. Because of this, shipping times and packaging may vary depending on the product and destination.

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1. Order Processing Time

All orders are processed within 1–5 business days after payment confirmation.

Processing includes:

• Order verification
• Quality checks
• Packaging
• Supplier dispatch preparation

Orders are not processed or shipped on weekends or public holidays.

During high-demand periods, promotions, or holidays, processing times may be slightly delayed.

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2. Shipping Time Estimates

Estimated delivery times vary depending on your location, product availability, customs processing, and carrier performance.

Estimated Delivery Times

Please note:

• Some items may arrive earlier than expected.
• Certain products may ship separately.
• Delivery times are estimates and are not guaranteed.

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3. Shipping Costs

Shipping fees are calculated at checkout based on:

• Delivery location
• Product weight and dimensions
• Shipping method selected

We may occasionally offer:

• Free shipping promotions
• Flat-rate shipping
• Premium expedited shipping options

Any applicable shipping charges will be clearly displayed before checkout.

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4. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 2–7 business days for tracking information to update after shipment.

If you do not receive tracking information within 10 business days of placing your order, please contact our support team.

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5. Multiple Shipments

Because we source products from different suppliers and warehouses worldwide, your order may arrive in multiple packages and at different times.

You will receive separate tracking numbers for each shipment when applicable.

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6. Customs, Duties & Taxes

International orders may be subject to:

• Import duties
• Customs fees
• VAT/GST or local taxes

These charges are determined by your country’s customs authority and are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs clearance procedures.

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7. Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

• Delivery delays may occur
• Additional shipping fees may apply
• Orders returned to sender may require reshipment fees

We are not responsible for orders delivered to incorrectly provided addresses.

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8. Lost, Delayed, or Stolen Packages

We are not liable for shipping delays caused by:

• Customs inspections
• Weather conditions
• Carrier disruptions
• Incorrect address submissions
• Force majeure events

If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier and supplier to assist you.

For packages marked as “Delivered” by the carrier:

• Customers should contact the local carrier first
• Check with neighbors or household members
• Contact local postal authorities if necessary

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9. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will review the issue and provide an appropriate resolution where applicable.

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10. Order Changes & Cancellations

Orders can only be modified or canceled within 12 hours of placement.

Once an order has been processed or shipped, we may be unable to make changes.

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11. Delivery Delays Disclaimer

While we strive to ensure timely deliveries, we cannot guarantee exact delivery dates. Delays may occur due to:

• High shipping volume
• International logistics disruptions
• Customs processing
• Carrier issues
• Supplier delays

Estimated delivery times are provided for informational purposes only.

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12. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact our support team through our Contact Us page or customer support email.